Blucentric – Terms & Conditions
1. Who We Are & What We Do
1.1 Digital Marketing Solutions
BluCentric is a full‑service Digital, Technology, and Creative Solutions company.
- SEO & SEM planning and execution
- Performance tracking, analytics, and reporting
- Email marketing and automation
- Content marketing (blogs, infographics, eBooks, videos)
- Social media strategy and campaign management
- Online marketing and growth strategy
1.2 Web, App & Software Development
- Custom software solutions
- Website design and development
- Web and mobile application development
- Maintenance and support (as agreed)
1.3 IT Services & Technology Innovation
We help businesses build secure, scalable systems through:
- Cloud computing solutions
- Network infrastructure management
- IT strategy and consulting
- Data backup and recovery solutions
- Cybersecurity and threat protection
1.4 Lead Generation Solutions
We design ethical and performance‑focused lead systems using:
- Email marketing and outreach
- Email discovery tools
- Inbound lead capture funnels
- Social media and paid advertising
- Email and SMS capture solutions
1.5 Production House & Creative Services
Our in‑house production team offers:
- Photography and videography
- Post‑production and editing
- Creative direction and storytelling
- Commercial productions
- Social‑media‑ready content
- Event coverage
1.6 Core IT‑Sub Solutions
- Firewall solutions
- Networking services
- VoIP telephony solutions (including H.323 systems)
2. How We Work Together (Client Responsibilities)
To deliver our best work, clients agree to:
- Provide accurate and timely information
- Share content, approvals, and feedback on schedule
- Confirm they own or have rights to all shared materials
- Follow platform policies, laws, and ethical standards
3. Payments, Pricing & Third‑Party Costs
- All fees are defined in approved proposals or invoices
- Payments must follow the agreed schedule
- Late payments may pause services
- All payments are non‑refundable unless stated in writing
Third‑party costs (ad spend, hosting, software, tools) are billed separately unless clearly included
4. Results, Performance & Reality Check
BluCentric combines creativity, technology, and best practices; however:
- We do not guarantee rankings, sales, revenue, or exact lead numbers
- Results depend on platforms, competition, budgets, algorithms, and user behavior
We promise effort, expertise, and transparency; not false guarantees.
5. Intellectual Property & Ownership
BluCentric combines creativity, technology, and best practices; however:
- We do not guarantee rankings, sales, revenue, or exact lead numbers
- Results depend on platforms, competition, budgets, algorithms, and user behavior
We promise effort, expertise, and transparency; not false guarantees.
6. Confidentiality & Data Protection
Both parties agree to protect confidential information, including:
- Business strategies and data
- Login credentials and systems
- Campaign insights and analytics
Confidentiality remains valid even after services end.
7. Platforms, Tools & External Dependencies
BluCentric is not responsible for:
- Account suspensions or policy changes by Google, Meta, or other platforms
- Tool outages, algorithm updates, or third‑party service disruptions
Clients must comply with all platform rules and advertising policies.
8. Revisions, Feedback & Scope Control
- Revisions are limited to what’s agreed in the proposal
- New requests outside scope may incur extra charges
- Final approval confirms acceptance of delivered work
10. Limitation of Liability
BluCentric is not liable for:
- Indirect or consequential losses
- Loss of data, revenue, or business opportunities
- Errors caused by third‑party platforms or incorrect client information
Our maximum liability is limited to the amount paid for the specific service.
11. Indemnification
Clients agree to protect BluCentric against claims arising from:
- Client‑provided content
- Legal or policy violations
- Misuse of services or platforms
12. Updates & Modifications
BluCentric may update these Terms & Conditions when required. Continued use of services means acceptance of the updated version.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@blucentric.com
Office: DHA Phase 1, Islamabad
By working with BluCentric, you confirm that you understand and agree to these Terms & Conditions; built on clarity, creativity, and trust